We process your order for approximately 7 business days. (Excluding weekends) It takes approximately 4 to 30 business days for your to receive your order. However, sometimes there might be slight delays. For delayed deliveries, we are not obligated for a refund. We provide the tracking number via e-mail or phone number. We use standard shipping.
United States and Canada Delivery: £22 (Free Shipping for orders over £100)
Rest of the world: £12 (Free Shipping for orders over £35)
Returns and Exchanges
All of our products are NOT eligible for return under ANY CIRCUMSTANCES. We offer exchanges if the exchange request is made within 7 days of receiving the item. The buyer is responsible for shipping fees to ship the item back to Monte Carlo, Monaco. When we receive the shipment, we will issue a store credit (minus €20) for you to purchase the new item. We will decrease €20 from the credit for the new shipment. Please e-mail email@example.com to request an exchange. The accessories including Hats, Hair Accessories, Belts, Sunglasses and Earrings are FINAL SALE. They are NOT eligible for exchange.
We don't offer refund on a defective or faulty item. We will replace it for you. Please send us an email at firstname.lastname@example.org within 1 week of receiving your order. Please include your name, order number, product name.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For both free and paid shipments, you are responsible to cover any ingoing customs or taxes costs when shipping to your destination. We are not responsible for any delays caused by the customs clearance of the destination country. Our products are shipped from Monaco, China or Turkey.
Please don’t refuse or miss a delivery. Unfortunately, refused or missed deliveries won't be able to get a refund. For re-deliveries, client is responsible for shipping fee of €25.